Senior 365 Systems Engineer

Job Title: Senior 365 Systems Engineer  

Division: IT

Location: Greater London/Hertfordshire

Salary: £40,000 per annum

Type: Permanent, Full - Time

ICS Group is a unique healthcare solutions platform with an integrated specialized staffing and healthcare services offering combining deep clinical expertise, digital capabilities, technology and analytics.

About the opportunity

ICS Group currently require a Senior 365 Systems Engineer to join our growing Infrastructure team managing and maintaining our IT infrastructure platforms.

What you will be doing

The chosen candidate will help to monitor, maintain and support all Systems, Servers and Network Infrastructures.

  • Help develop and deliver a digital workplace strategy which feeds into the end user technology roadmap
  • Ensuring a consistent integration and user experience between different elements of the workplace.
  • Influencing the IT and application architecture, ensuring solutions bring benefits to the end users, ensuring solutions are prepared for operational deployment
  • Provide 3rd Line problem resolution to ServiceDesk technicians and customers
  • Ensure that in-depth 365 skills and knowledge are documented and transferred to the in-house team and end users.
  • Work closely with vendors to ensure there is clear visibility of product lifecycle to ensure we are ahead of the curb when products become end of life.

About You

  • Ability to prioritise and manage a busy workload.
  • You have a friendly and outgoing demeanour and can also maintain professionalism within a professional capacity.
  • Strong interpersonal skills and ability to manage and build Relationships.
  • Well organised, and familiar with Project Management Methodologies

Experience & Qualifications required

  • Minimum of 3 years’ experience within Infrastructure\Server Support
  • Microsoft Active Directory including Domain Migration/Integration.
  • Microsoft Windows Server 2016/2019
  • Microsoft Office 365/SharePoint/Skype/Teams/Intune
  • Microsoft Azure Administration
  • Microsoft Windows 10
  • Microsoft Exchange 2013/365 Hybrid
  • VMWare Infrastructure ESXI 6/6.5/6.7 including vCenter and associated tools & automation

What we can offer you

In exchange for your hard work we can offer you a competitive salary, 25 days holiday which increases with years of service, company pension scheme, season travel ticket loan, holiday incentives abroad and awards for excellent performance alongside the opportunity to be part of a supportive and successful team.

Our commitment to employee development through training, personal development plans, professional qualification support and career progression, has resulted in excellent retention levels. If you are looking for a role where you are a valued member of a key business function, where you can push your career forward in a company that continues to grow year on year, then contact us now with your current CV to apply.

The ICS Group is an equal opportunities employer

Or, know someone who would be a perfect fit? Let them know!

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Our Culture



We strive to provide our people with the tools and the environment to build a meaningful and successful career with us, from wellbeing and flexibility to expansive client and candidate networks. 

We reward high performance and ensure employees feel part of our growth strategies and successes. Our commitment to employee development through training, personal development plans, professional qualification support and career progression has resulted in excellent retention levels.




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