Managed Services Assistant

If you are looking for growth and progression, Look no further

Job Title: Managed Services Assistant

Department: Bank partners 

Full time or Part time

Location: Epsom, KT17

Fixed term contract till work is complete 

Salary: £9.75-£10 per hour + excellent company benefits

Monday to Friday – 9AM – 5PM

About Us

ICS Group is a unique healthcare solutions platform with an integrated specialised staffing and healthcare services offering combining deep clinical expertise, digital capabilities, technology and analytics.

The group is the #1 UK provider of highly skilled and specialised workforce solutions and related services to the health, social care and life sciences segments. ICS Group plays a vital role in addressing the structural imbalance that exists between workforce supply and demand. As a result, the group enables public and private healthcare providers to serve their patients efficiently and safely and enables our life sciences partners to grow.

Part of the ICS Group, Bank partners are just one of our many established brands.  

Bank Partners provide high quality independent staffing, bank management and outsourced staffing services to some of the largest trusts in the NHS. We have a strong reputation for reducing overall agency spend whilst providing high quality staff and are proud to say that we’ve helped NHS trusts reduce their agency spend by £70 million over a six year period.

Bank Partners is a growing division of Independent Clinical Services. Independent clinical services are a forward thinking organisation offering excellent training and orientation packages with ongoing support and development to help you realise your potential and career aspirations. We believe that our success is based on your success.

Responsibilities:

  • Provide timely and accurate processing of secondary agency invoices.
  • Log agency invoicing errors and feedback to agencies on required corrective action.
  • Produce statement reconciliations as required to ensure that supplier accounts are up to date.
  • To communicate with clients & suppliers, using email, telephone and in meetings
  • Actively chase for resolution of agency billing issues and highlight and report ongoing issues.
  • Attend Finance Meetings & Agency Meetings providing an update on accounts
  • Provide a monthly update of all supplier accounts to the Managed Services Team Leader
  • Various ad-hoc duties that may arise.
  • Training and Support provided

 About you:

  • Able to build relationships with candidates and clients
  • Excellent communication skills
  • Able to multitask effectively and not be afraid of change
  • Determined and self-motivated applicants are a must
  • Experience in a target driven or customer service environment

In return for your hard work we are able to offer an added bonus to your basic salary (targets and KPI’s will need to be achieved). We have free fruit in our offices, lots of fun social events, dedicated talent development teams, as well as many more perks!

 Some of our core benefits include:

25 days annual leave

Buy and sell holiday

Company pension scheme

Matching pension scheme

Free eye tests

Prosper Benefits 

Bank Partners is part of ICS Group which is a unique healthcare solutions platform with an integrated specialised staffing and healthcare services offering combining deep clinical expertise, digital capabilities, technology and analytics.

ICS Group plays a vital role in addressing the structural imbalance that exists between workforce supply and demand. As a result, the group enables public and private healthcare providers to serve their patients efficiently and safely and enables our life sciences partners to grow.

ICS Group is an equal opportunities employer.

Or, know someone who would be a perfect fit? Let them know!

Epsom


Epsom Directions

Perks, Benefits and Reward


Benefits

We recognise that everyone has different priorities and lifestyles, and our flexible benefits package reflects this. Benefits range from a matching contribution pension scheme and a healthcare cash plan to flexible holiday options and discounted shopping vouchers. 
• Buy and sell holiday
• Corporate discounts
• Career development
• Cycle2Work scheme
• Discounted shopping vouchers
• Healthcare insurance
• Life assurance
• Matching pension scheme


Career Development

Our business is always changing, and so are you. To ensure you’re fully prepared for these changes and ready to reach your full potential we offer continuous learning and development. We’re passionate about helping our people grow and promote internal progression and mobility. 
• Management and leadership training
• On-boarding
• Personal development
• Role-specific training
• Work-based qualifications


Reward and Recognition

We want to share our successes, recognise excellent performance and promote healthy competition, which is why we offer competitive salaries, bonus schemes linked to performance and a whole host of recognition awards. Work hard and it’s entirely possible you’ll be recognised as an exceptional performer.
• Annual awards
• Exceptional performance awards
• Long service recognition


Wellbeing

More than just a buzzword, we really do care about your wellbeing and encourage you to do the same. Our health and wellbeing coaches run smoking cessation and weight loss campaigns to help our people to achieve a healthier lifestyle. We also have a number of qualified mental health first aiders providing a vital support network, discounted gym memberships, free fruit; and our employee assistance programme is there to help you with life’s little ups and downs.
• Cycle2Work scheme
• Discounted gym membership
• Employee assistance programme
• Flexible working
• Free fruit
• Healthcare cash plans
• Mental health first aiders
• Paid time off for charity work 
• Staff wellbeing initiatives 

Our Culture

 

 

We strive to provide our people with the tools and the environment to build a meaningful and successful career with us, from wellbeing and flexibility to expansive client and candidate networks. 

We reward high performance and ensure employees feel part of our growth strategies and successes. Our commitment to employee development through training, personal development plans, professional qualification support and career progression has resulted in excellent retention levels.

 

 

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