Transaction Processing Manager

Job Title: Transaction Processing Manager

Department: Shared Services

Location: London (+ occasional travel)

Salary: Up to £35k + annual bonus + excellent company benefits

Full Time – Permanent Contract 

About Us

ICS Group is a unique healthcare solutions platform with an integrated specialised staffing and healthcare services offering combining deep clinical expertise, digital capabilities, technology and analytics.

The group is the #1 UK provider of highly skilled and specialised workforce solutions and related services to the health, social care and life sciences segments. ICS Group plays a vital role in addressing the structural imbalance that exists between workforce supply and demand. As a result, the group enables public and private healthcare providers to serve their patients efficiently and safely and enables our life sciences partners to grow.

Part of the ICS Group, Bank partners are just one of our many established brands.  

Bank Partners provide high quality independent staffing, bank management and outsourced staffing services to some of the largest trusts in the NHS. We have a strong reputation for reducing overall agency spend whilst providing high quality staff and are proud to say that we’ve helped NHS trusts reduce their agency spend by £70 million over a six year period.

Supporting our brand is our Shared Service department where we currently have an exciting opportunity for a Transaction Processing Manager to lead our Managed Services Agency Invoicing team. This is a small team delivering business support activities on behalf of clients, engaging Business-to-Business suppliers of agency staff.

This is a key role where you will lead a diverse team overseeing the account payables processing of third-party invoices and to ensure client billing is managed correctly.

Key responsibilities:   

  • Provide day to day management of a diverse team, ensuring the team works collectively on common goals of processing, matching and clearing for payment agency supplier invoices.
  • Work closely with shared services director to be the face of the team to our external clients and internal stakeholders
  • As division expands to win new contracts, be the person to work within the Client Implementation Team to implement new accounts payable process into new contracts 
  • Monitor, report and be accountable for service delivery against key performance indicators
  • Work closely with suppler relationship manager to liaise with staffing agencies to ensure temporay worker invoices are submitted and processed correctly
  • Implement, plan and make team decisions on arrival of new contracts.

Qualifications/Experience Required: 

  • Significant Team Management experience in an Accounts Payables function
  • Knowledge of MS Office – particularly Excel
  • Experience of working in a fast paced and high-volume transactional team and of delivering improved customer service.
  • Experience working in the recruitment sector would be beneficial but not critical
  • Proven track record of managing and motivating a team, ideally in a high volume and fast paced environment.
  • Able to influence and manage key stakeholders
  • A proactive problem solver used to working in a challenging, fast paced environment through a period of transformation

What we can offer you

In exchange for your hard work we can offer you a competitive salary + annual bonus, in addition to excellent company benefits which include 25 days annual leave + bank holidays which increase with years of service, company pension scheme where we match your contribution up to 5% plus many more benefits.

Our commitment to employee development through training, personal development plans, professional qualification support and career progression, has resulted in excellent retention levels. If you are looking for a role where you are a valued member of a key business function, where you can push your career forward in a company that continues to grow year on year, then contact us now with your current CV to apply.

The ICS Group is an equal opportunities employer




Or, know someone who would be a perfect fit? Let them know!

London, Gray's Inn Road

222 Grays Inn Rd
WC1X 8HB London Directions

Perks, Benefits and Reward


We recognise that everyone has different priorities and lifestyles, and our flexible benefits package reflects this. Benefits range from a matching contribution pension scheme and a healthcare cash plan to flexible holiday options and discounted shopping vouchers. 
• Buy and sell holiday
• Corporate discounts
• Career development
• Cycle2Work scheme
• Discounted shopping vouchers
• Healthcare insurance
• Life assurance
• Matching pension scheme

Career Development

Our business is always changing, and so are you. To ensure you’re fully prepared for these changes and ready to reach your full potential we offer continuous learning and development. We’re passionate about helping our people grow and promote internal progression and mobility. 
• Management and leadership training
• On-boarding
• Personal development
• Role-specific training
• Work-based qualifications

Reward and Recognition

We want to share our successes, recognise excellent performance and promote healthy competition, which is why we offer competitive salaries, bonus schemes linked to performance and a whole host of recognition awards. Work hard and it’s entirely possible you’ll be recognised as an exceptional performer.
• Annual awards
• Exceptional performance awards
• Long service recognition


More than just a buzzword, we really do care about your wellbeing and encourage you to do the same. Our health and wellbeing coaches run smoking cessation and weight loss campaigns to help our people to achieve a healthier lifestyle. We also have a number of qualified mental health first aiders providing a vital support network, discounted gym memberships, free fruit; and our employee assistance programme is there to help you with life’s little ups and downs.
• Cycle2Work scheme
• Discounted gym membership
• Employee assistance programme
• Flexible working
• Free fruit
• Healthcare cash plans
• Mental health first aiders
• Paid time off for charity work 
• Staff wellbeing initiatives 

Our Culture



We strive to provide our people with the tools and the environment to build a meaningful and successful career with us, from wellbeing and flexibility to expansive client and candidate networks. 

We reward high performance and ensure employees feel part of our growth strategies and successes. Our commitment to employee development through training, personal development plans, professional qualification support and career progression has resulted in excellent retention levels.




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