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Job Title: Administrator

Department: Health and Wellbeing

Location: Leeds

Salary: £18k

Full Time 37.5 hours P/W – Permanent Contract 

ICS Health & Wellbeing is a dynamic and accomplished organisation dedicated to making the UK’s local and workplace communities healthier. Working with local authorities, CCGs and employers, we design, implement and evaluate innovative health and wellbeing services that will result in long-term health benefits through sustained behaviour change.

We are currently seeking an Adminstrator to join our busy Patient Support Team, providing support for a National Diabetes Prevention Programme (NDPP). This lifestyle intervention is delivered by a team of trained professionals and focuses on helping service users to reduce their risk of developing Type 2 Diabetes.

This role involves processing all GP referrals and utilising Optical Character Recognition (OCR) software which reads all electronic referrals. This role would suit someone who has data processing experience working within a public health/promotion environment and who is accustomed to handling medical information in a sensitive and accurate manner.

Responsibilities Include:

·       Responsible for undertaking all administration duties required to ensure GP practice referrals are successfully imported into our patient management system.

·       Daily monitoring of NHS inboxes and responding to referrers queries

·       Carry out systematic enquiries on behalf of GP’s when requested

·       Making outbound phone calls to GP practices where necessary to collect missing referral data

·       Notifying practices when their patients have started the National Diabetes Prevention Programme or their patient’s blood test results are indicative of type 2 diabetes

·       Sending quarterly GP reports


  About You

  • Self-motivated and driven, ability to work without supervision                            
  • High attention to detail ensuring data quality and accuracy               
  • Strong IT skills with good knowledge of Microsoft packages
  • Good communicator at all levels
  • Excellent organisation skills
  • Experience in a similar role                                                


What we can offer you

In exchange for your hard work we can offer you a competitive salary + annual bonus, in addition to excellent company benefits which include 25 days annual leave + bank holidays which increase with years of service, company pension scheme where we match your contribution up to 5% plus many more benefits.

Our commitment to employee development through training, personal development plans, professional qualification support and career progression, has resulted in excellent retention levels. If you are looking for a role where you are a valued member of a key business function, where you can push your career forward in a company that continues to grow year on year, then contact us now with your current CV to apply.

The ICS Group is an equal opportunities employer

Or, know someone who would be a perfect fit? Let them know!


Fountain House
LS1 5QX Leeds Directions

Perks, Benefits and Reward


We recognise that everyone has different priorities and lifestyles, and our flexible benefits package reflects this. Benefits range from a matching contribution pension scheme and a healthcare cash plan to flexible holiday options and discounted shopping vouchers. 
• Buy and sell holiday
• Corporate discounts
• Career development
• Cycle2Work scheme
• Discounted shopping vouchers
• Healthcare insurance
• Life assurance
• Matching pension scheme

Career Development

Our business is always changing, and so are you. To ensure you’re fully prepared for these changes and ready to reach your full potential we offer continuous learning and development. We’re passionate about helping our people grow and promote internal progression and mobility. 
• Management and leadership training
• On-boarding
• Personal development
• Role-specific training
• Work-based qualifications

Reward and Recognition

We want to share our successes, recognise excellent performance and promote healthy competition, which is why we offer competitive salaries, bonus schemes linked to performance and a whole host of recognition awards. Work hard and it’s entirely possible you’ll be recognised as an exceptional performer.
• Annual awards
• Exceptional performance awards
• Long service recognition


More than just a buzzword, we really do care about your wellbeing and encourage you to do the same. Our health and wellbeing coaches run smoking cessation and weight loss campaigns to help our people to achieve a healthier lifestyle. We also have a number of qualified mental health first aiders providing a vital support network, discounted gym memberships, free fruit; and our employee assistance programme is there to help you with life’s little ups and downs.
• Cycle2Work scheme
• Discounted gym membership
• Employee assistance programme
• Flexible working
• Free fruit
• Healthcare cash plans
• Mental health first aiders
• Paid time off for charity work 
• Staff wellbeing initiatives 

Our Culture



Independent Clinical Services is a global workforce management solutions and services provider for the health and life science sectors. We know that our people are what drive our success. We foster an environment that enables them to be individuals, to be entrepreneurial, and to make tangible contributions towards the growth of our businesses. 


We strive to provide our people with the tools and the environment to build a meaningful and successful career with us, from wellbeing and flexibility to expansive client and candidate networks. 

We reward high performance and ensure employees feel part of our growth strategies and successes. Our commitment to employee development through training, personal development plans, professional qualification support and career progression has resulted in excellent retention levels.




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