Recruitment Team Leader

We care about everything we do, and we offer more than just another job. We provide excellent training, ongoing support and development, plus a family feel culture, making it a great place to work.

Under the direction and guidance of the Recruitment/Business Manager, the Recruitment Team Leader will clear a consistent pipeline of new candidates to the Pulse Nursing division. This involves working in conjunction with third party suppliers ensuring they are able to be recruited in accordance with Company Quality procedures. They will also manage a small team, ensuring business KPI’s are met.  

Key Tasks:

People Management 

  • Ensures people management of the team is compliant with Company Policies and Procedures and Employment Legislation
  • Carries out weekly, fortnightly and monthly reviews and annual appraisals with all staff on or near their anniversary date in line with the company competency Framework.
  • Responsible for development of both self and staff. This includes coaching, identifying training needs and development plans and succession planning.
  • Consistently promotes the ‘OUR PULSE’ brand
  • Prioritises own work and that of their team, setting measurable objectives for all staff.
  • Monitoring of own and team’s performance by reviewing objectives regularly.
  • Responsibility for maintaining staff stability and movement across the branch
  • Identifies performance problems and implements corrective action where necessary
  • Establish and maintain KPI’s for the branch
  • Ensures standards of conduct and performance for the branch are maintained and any deviations from standards are dealt with consistently within the branch
  • Holds regular team meetings and provides team with relevant information to enable them to work effectively.

Recruitment Procedure

  • Manage new candidates through the recruitment process which include, but are not limited to
  • Explaining the online recruitment process via Join Pulse to the candidate
  • Booking Mandatory Training
  • Verifying external certificates
  • Sending and ensuring online training is completed
  • Verifying 10 year employment history
  • Obtaining three years of referencing to match work history
  • Ensuring the candidate completes the background screening checks via Onfido
  • Setting the candidate up on the Healthier Business platform for Occupational Health Screening
  • DBS update checks
  • Appropriate governing body checks
  • Ensuring the candidates complete their online interview
  • Issuing handbooks and all other relevant documents via electronic signature
  • Assist with recruitment and compliance procedures in line with company policies 
  • Maintain company database with regards to associates availability and information
  • Undertake regular reviews of candidate files to ensure all appropriate information is maintained and up to date
  • Ensure accuracy to Data Entry in IQX
  • Maintain a proactive approach, ensuring all opportunities are investigated
  • Achieve agreed KPIs and own team’s KPI’s
  • Liaise with recruitment consultants and business managers to understand market trends and ‘hard to fill’ areas.
  • Approve and sign off candidate compliance files ready for work, in the absence of the recruitment manager
  • Conduct one two ones and annual appraisals with teams
  • Assist with company campaigns and exhibitions when required
  • Manage expectations of candidates at all times, keeping informed of progress
  • Update candidate information and availability on IQX and keeping consultants informed
  • Encourage referrals from candidates
  • Maintain ongoing relationships with candidates, whether available to work or not

Candidate Management 

Quality Assurance

  • Assists with ensuring branch’s compliance with relevant quality policies and procedures and legislative requirements and keeping up to date with changes as determined by the quality and compliance team.
  • Assists with preparation of branch for audit by the internal quality and compliance team and external authorities
  • Ensure all checks are carried out in line with company standards
  • Responsibility for answering incoming calls efficiently  – presenting a professional and businesslike manner at all times
  • Resolve complaints/problems quickly & accurately following appropriate procedure
  • Adheres to the company’s health and safety policies and procedures, reporting issues to management if required.
  • Adhere to all company administrative systems
  • Responsible for ensuring a professional service is provided to all

Line Management Responsibility:  Day to day management of a small team

Or, know someone who would be a perfect fit? Let them know!

London, King's Cross

N1 9NG London Directions

Perks, Benefits and Reward


We recognise that everyone has different priorities and lifestyles, and our flexible benefits package reflects this. Benefits range from a matching contribution pension scheme and a healthcare cash plan to flexible holiday options and discounted shopping vouchers. 
• Buy and sell holiday
• Corporate discounts
• Career development
• Cycle2Work scheme
• Discounted shopping vouchers
• Healthcare insurance
• Life assurance
• Matching pension scheme

Career Development

Our business is always changing, and so are you. To ensure you’re fully prepared for these changes and ready to reach your full potential we offer continuous learning and development. We’re passionate about helping our people grow and promote internal progression and mobility. 
• Management and leadership training
• On-boarding
• Personal development
• Role-specific training
• Work-based qualifications

Reward and Recognition

We want to share our successes, recognise excellent performance and promote healthy competition, which is why we offer competitive salaries, bonus schemes linked to performance and a whole host of recognition awards. Work hard and it’s entirely possible you’ll be recognised as an exceptional performer.
• Annual awards
• Exceptional performance awards
• Long service recognition


More than just a buzzword, we really do care about your wellbeing and encourage you to do the same. Our health and wellbeing coaches run smoking cessation and weight loss campaigns to help our people to achieve a healthier lifestyle. We also have a number of qualified mental health first aiders providing a vital support network, discounted gym memberships, free fruit; and our employee assistance programme is there to help you with life’s little ups and downs.
• Cycle2Work scheme
• Discounted gym membership
• Employee assistance programme
• Flexible working
• Free fruit
• Healthcare cash plans
• Mental health first aiders
• Paid time off for charity work 
• Staff wellbeing initiatives 

Our Culture



Independent Clinical Services is a global workforce management solutions and services provider for the health and life science sectors. We know that our people are what drive our success. We foster an environment that enables them to be individuals, to be entrepreneurial, and to make tangible contributions towards the growth of our businesses. 


We strive to provide our people with the tools and the environment to build a meaningful and successful career with us, from wellbeing and flexibility to expansive client and candidate networks. 

We reward high performance and ensure employees feel part of our growth strategies and successes. Our commitment to employee development through training, personal development plans, professional qualification support and career progression has resulted in excellent retention levels.




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