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Head of Service Mental Health (Registered Manager)

At Thornbury Community Services our amazing company culture is centred around our values of professionalism, integrity, passion, expertise and respect; Winning us Bristol's Employer of the Year!!

Location: Long Ashton

Hours: Full Time, Permanent

Are you a highly experienced RMN who is looking for their next challenge? Do you have extensive management experience that you could bring to a brand-new service? Thornbury Community Services has an extremely exciting opportunity for a person centred, care focused Mental Health Nurse to join us and lead our brand-new Community Mental Health team!!!

Under the direction and guidance of our Regulations Manager, you will be responsible for developing a new niche service within Thornbury Community Services. The service will support the most complex patients to live in the community with appropriate packages of care, enabling them to live as independently as possible. This is a fantastic opportunity to be involved in setting up the service, ensure CQC regulations are upheld every step of the way as well as maintaining a ‘hands on’ clinical and operational approach. 

At TCS, high quality care is our number one priority. With a team of exceptional and conscientious healthcare staff, we’re able to deliver the best complex care at home or in the community, 24/7 or whenever it is needed. With compassion, integrity and dedication, we help empower individuals to achieve personal aspirations, as well as providing care tailored to their needs. Making a positive difference to our client’s lives is our passion and it’s this that sets us apart.

You are at the heart of our business, so we will offer you:

  • Fantastic company culture
  • Optional charity involvement – Ambitious About Autism
  • Great work/life balance
  • Clear progression pathway
  • Excellent rates of pay
  • The opportunity to enhance your career by applying your transferable skills in a supported community-based setting
  • Competitive bonus scheme
  • Full induction programme and training
  • Support with ongoing professional development
  • Senior management support
  • Strong internal support team with reward and recognition schemes
  • Christmas and Summer parties and social events throughout the year

Key tasks include:

  • Setting up of all relevant policies and procedures
  • Registration responsibilities for the delivery of personal care and treatment of disease, disorder and injury
  • Overall responsibility for the CQC quality criteria
  • Escalation for service users and workers, safeguarding and CQC notifications
  • Setting up and maintaining positive commercial relationships with our commissioning partners
  • Accurate Care Plans, appropriate risk assessments, client visits and internal spot check audits
  • Keeping up to date with recent changes within legislation and guidelines (DOLS, mental capacity act, changes in CQC regulations etc.)
  • Quality Management
  • Maintaining existing business
  • Management of service delivery
  • People Management
  • Business development
  • Information management and communication

Skills and experience:

  • Registered with the Care Quality Commission                                                     
  • Working knowledge of the Health and Social Care Act 2008                          
  • Registered Mental Health Nurse
  • Experience in maintaining effective business relationships                                                  
  • Experience in managing a department or business unit                               
  • Ability to organise and prioritise own and business workload                      
  • Strong interpersonal skills                                                                                                           
  • Ability to effectively manage and develop a team                                             
  • A wealth of experience supporting service users in the community with mental health conditions                                                                  

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Wild Country Lane
BS48 Bristol Directions

Perks, Benefits and Reward


We recognise that everyone has different priorities and lifestyles, and our flexible benefits package reflects this. Benefits range from a matching contribution pension scheme and a healthcare cash plan to flexible holiday options and discounted shopping vouchers. 
• Buy and sell holiday
• Corporate discounts
• Career development
• Cycle2Work scheme
• Discounted shopping vouchers
• Healthcare insurance
• Life assurance
• Matching pension scheme

Career Development

Our business is always changing, and so are you. To ensure you’re fully prepared for these changes and ready to reach your full potential we offer continuous learning and development. We’re passionate about helping our people grow and promote internal progression and mobility. 
• Management and leadership training
• On-boarding
• Personal development
• Role-specific training
• Work-based qualifications

Reward and Recognition

We want to share our successes, recognise excellent performance and promote healthy competition, which is why we offer competitive salaries, bonus schemes linked to performance and a whole host of recognition awards. Work hard and it’s entirely possible you’ll be recognised as an exceptional performer.
• Annual awards
• Exceptional performance awards
• Long service recognition


More than just a buzzword, we really do care about your wellbeing and encourage you to do the same. Our health and wellbeing coaches run smoking cessation and weight loss campaigns to help our people to achieve a healthier lifestyle. We also have a number of qualified mental health first aiders providing a vital support network, discounted gym memberships, free fruit; and our employee assistance programme is there to help you with life’s little ups and downs.
• Cycle2Work scheme
• Discounted gym membership
• Employee assistance programme
• Flexible working
• Free fruit
• Healthcare cash plans
• Mental health first aiders
• Paid time off for charity work 
• Staff wellbeing initiatives 

Our Culture



Independent Clinical Services is a global workforce management solutions and services provider for the health and life science sectors. We know that our people are what drive our success. We foster an environment that enables them to be individuals, to be entrepreneurial, and to make tangible contributions towards the growth of our businesses. 


We strive to provide our people with the tools and the environment to build a meaningful and successful career with us, from wellbeing and flexibility to expansive client and candidate networks. 

We reward high performance and ensure employees feel part of our growth strategies and successes. Our commitment to employee development through training, personal development plans, professional qualification support and career progression has resulted in excellent retention levels.




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