facebook tracking

Regional Healthcare Case Manager

At Thornbury Community Services our amazing company culture is centred around our values of professionalism, integrity, passion, expertise and respect; Winning us Bristol's Employer of the Year!!

Location: Homebased with frequent travel

Hours: Full Time, Permanent

Salary: £30,000-£35,000 + bonus + Car Allowance 

Are you wanting to work within one of the UK’s leading Community Complex Care teams? Are you a people’s person seeking an opportunity to build new relationships? An exciting opportunity has arisen for a person centred, care focused individual to join our growing team of Case Managers. Utilising your relationship building skills, you will form an essential part of the Multi-Disciplinary Team. You will be responsible for providing person centred, bespoke care to all clients and their families. The Healthcare Case Manager’s role is to assist with service delivery so that individuals can live within their own home and communities, whatever their abilities. 

At TCS, high quality care is our number one priority. With a team of exceptional and conscientious healthcare staff, we’re able to deliver the best complex care at home or in the community, 24/7 or whenever it is needed. With compassion, integrity and dedication, we help empower individuals to achieve personal aspirations, as well as providing care tailored to their needs. Making a positive difference to our client’s lives is our passion and it’s this that sets us apart.

Our Healthcare Case Managers are at the heart of our business, so we will offer you:

  • Fantastic team culture
  • Optional charity involvement – Ambitious About Autism
  • Great work/life balance
  • Clear progression pathway
  • Excellent rates of pay
  • The opportunity to enhance your career by applying your transferable skills in a supported community-based setting
  • Competitive bonus scheme
  • Full induction programme and training
  • Support with ongoing professional development
  • Senior management support
  • Excellent company culture with reward and recognition schemes
  • Christmas and Summer parties and social events throughout the year
  • Strong internal support team

Key tasks include:

  • Work collaboratively with the Clinical Team and Service Delivery Manager alike
  • To work with all internal departments and clients ensuring that the service we deliver matches what has been commissioned
  • To develop professional relationships with clients so that there is mutual trust and respect
  • Promote independence wherever possible, working with the clinical team to make sure social needs and goals are clinically safe
  • Support with conflict management within your caseload
  • Manage cases with a non-discriminatory, person centred approach, where the service user takes priority
  • Complete supervision and appraisals for workers within your caseload

Skills and experience:

  • Good level of basic education
  • Numerate & literate
  • Excellent communication skills
  • Excellent relationship building skills
  • Previous experience in the Healthcare sector
  • Insight and understanding of Complex Care preferred
  • Excellent problem solving/conflict management skills
Apply for this job

Or, know someone who would be a perfect fit? Let them know!

Lombard House
B3 3LT Birmingham Directions


DE1 2AW Derby Directions


Fountain House
LS1 5QX Leeds Directions

Perks, Benefits and Reward


We recognise that everyone has different priorities and lifestyles, and our flexible benefits package reflects this. Benefits range from a matching contribution pension scheme and a healthcare cash plan to flexible holiday options and discounted shopping vouchers. 
• Buy and sell holiday
• Corporate discounts
• Career development
• Cycle2Work scheme
• Discounted shopping vouchers
• Healthcare insurance
• Life assurance
• Matching pension scheme

Career Development

Our business is always changing, and so are you. To ensure you’re fully prepared for these changes and ready to reach your full potential we offer continuous learning and development. We’re passionate about helping our people grow and promote internal progression and mobility. 
• Management and leadership training
• On-boarding
• Personal development
• Role-specific training
• Work-based qualifications

Reward and Recognition

We want to share our successes, recognise excellent performance and promote healthy competition, which is why we offer competitive salaries, bonus schemes linked to performance and a whole host of recognition awards. Work hard and it’s entirely possible you’ll be recognised as an exceptional performer.
• Annual awards
• Exceptional performance awards
• Long service recognition


More than just a buzzword, we really do care about your wellbeing and encourage you to do the same. Our health and wellbeing coaches run smoking cessation and weight loss campaigns to help our people to achieve a healthier lifestyle. We also have a number of qualified mental health first aiders providing a vital support network, discounted gym memberships, free fruit; and our employee assistance programme is there to help you with life’s little ups and downs.
• Cycle2Work scheme
• Discounted gym membership
• Employee assistance programme
• Flexible working
• Free fruit
• Healthcare cash plans
• Mental health first aiders
• Paid time off for charity work 
• Staff wellbeing initiatives 

Our Culture



Independent Clinical Services is a global workforce management solutions and services provider for the health and life science sectors. We know that our people are what drive our success. We foster an environment that enables them to be individuals, to be entrepreneurial, and to make tangible contributions towards the growth of our businesses. 


We strive to provide our people with the tools and the environment to build a meaningful and successful career with us, from wellbeing and flexibility to expansive client and candidate networks. 

We reward high performance and ensure employees feel part of our growth strategies and successes. Our commitment to employee development through training, personal development plans, professional qualification support and career progression has resulted in excellent retention levels.




Applicant tracking system by Teamtailor