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Compliance Officer

At Thornbury Community Services our amazing company culture is centred around our values of professionalism, integrity, passion, expertise and respect; Winning us Bristol's Employer of the Year!!

Location: Long Ashton

Salary: £21,500 + Bonus 

Hours: Full time, permanent

Are you wanting to work within a team that promotes an excellent team culture? A team that values a good work/life balance and will give you the tools to succeed within your role? If so, we have an exciting opportunity has arisen for a customer care focused individual to join our growing team of Compliance Coordinators. Utilising your compliance experience, you will be responsible for ensuring that compliancy files of our clinical staff are maintained. You will arrange mandatory training dates, manage community worker status’ relevant to the individual and liaise with all community workers in relation to training and compliance.

At TCS, high quality care is our number one priority. With a team of exceptional and conscientious healthcare staff, we’re able to deliver the best complex care at home or in the community, 24/7 or whenever it is needed. With compassion, integrity and dedication, we help empower individuals to achieve personal aspirations, as well as providing care tailored to their needs. Making a positive difference to our client’s lives is our passion and it’s this that sets us apart.

Our Compliance Coordinators are at the heart of our business, so we will offer you:

  • Great work/life balance
  • Optional charity involvement – Ambitious About Autism
  • Fantastic company culture
  • Excellent rates of pay
  • The opportunity to enhance your career by applying your transferable skills in a supported customer service-based setting
  • Competitive bonus scheme
  • Full induction programme and training
  • Support with ongoing professional development
  • Senior management support
  • Excellent company culture with reward and recognition schemes
  • Christmas and Summer parties and social events throughout the year
  • Strong internal support team

Key tasks include:

  • Proactively manage the compliance of all workers registered on the community databases
  • Ensure knowledge of CQC, NMC, ICS and other governing bodies and their requirements – keep up to date with these requirements and apply any new processes as instructed
  • Administrating worker competencies and supporting the Clinical team with reporting on these
  • Schedule, Arrange and coordinate mandatory training dates to suit business need. Inform community workers of these dates and book them into these as relevant.
  • Ensure Compliance processes are followed, and guidelines adhered to.
  • Countersigning of DBS applications following both DBS and ICS guidelines
  • Ensure all workers files are maintained with correct and legal Right to Work evidence
  • To ensure regular contact is made with all community workers regarding their
  • Compliance status and to support them in updating this.


  • Good level of basic education
  • Numerate & literate
  • Excellent working knowledge of all Microsoft packages – particularly excel and experience of using in house database systems.
  • Good customer services skills and a confident telephone manner.
  • Ability to solve problems and think of working solutions.

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Or, know someone who would be a perfect fit? Let them know!


Wild Country Lane
BS48 Bristol Directions

Perks, Benefits and Reward


We recognise that everyone has different priorities and lifestyles, and our flexible benefits package reflects this. Benefits range from a matching contribution pension scheme and a healthcare cash plan to flexible holiday options and discounted shopping vouchers. 
• Buy and sell holiday
• Corporate discounts
• Career development
• Cycle2Work scheme
• Discounted shopping vouchers
• Healthcare insurance
• Life assurance
• Matching pension scheme

Career Development

Our business is always changing, and so are you. To ensure you’re fully prepared for these changes and ready to reach your full potential we offer continuous learning and development. We’re passionate about helping our people grow and promote internal progression and mobility. 
• Management and leadership training
• On-boarding
• Personal development
• Role-specific training
• Work-based qualifications

Reward and Recognition

We want to share our successes, recognise excellent performance and promote healthy competition, which is why we offer competitive salaries, bonus schemes linked to performance and a whole host of recognition awards. Work hard and it’s entirely possible you’ll be recognised as an exceptional performer.
• Annual awards
• Exceptional performance awards
• Long service recognition


More than just a buzzword, we really do care about your wellbeing and encourage you to do the same. Our health and wellbeing coaches run smoking cessation and weight loss campaigns to help our people to achieve a healthier lifestyle. We also have a number of qualified mental health first aiders providing a vital support network, discounted gym memberships, free fruit; and our employee assistance programme is there to help you with life’s little ups and downs.
• Cycle2Work scheme
• Discounted gym membership
• Employee assistance programme
• Flexible working
• Free fruit
• Healthcare cash plans
• Mental health first aiders
• Paid time off for charity work 
• Staff wellbeing initiatives 

Our Culture



Independent Clinical Services is a global workforce management solutions and services provider for the health and life science sectors. We know that our people are what drive our success. We foster an environment that enables them to be individuals, to be entrepreneurial, and to make tangible contributions towards the growth of our businesses. 


We strive to provide our people with the tools and the environment to build a meaningful and successful career with us, from wellbeing and flexibility to expansive client and candidate networks. 

We reward high performance and ensure employees feel part of our growth strategies and successes. Our commitment to employee development through training, personal development plans, professional qualification support and career progression has resulted in excellent retention levels.




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