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Client Services Manager

 

ProClinical is a life sciences service provider that has expanded rapidly over the past 5 years to a current turnover of $47m and with an annual staff turnover of less than 4%. To help our clients achieve their goals, and to meet our mission statement of helping to support ill-health globally through the provision of a skilled workforce, ProClinical has been proudly offering a high-quality, premium recruitment service for over a decade. Our model has proven successful in the global markets we serve in Europe, Asia, and the United States.

 

We have proven abilities in providing expert recruitment, executive search, and contract staffing services to pharmaceutical companies, biotechnology companies, medical device manufacturers and contract research organisations globally.

 

As a Client Services Manager, your role will be to identify and win new contract business for ProClinical across Philadelphia and nationally. You will be equipped with a dedicated internal team of recruiters to support the clients/vacancies you bring in, along with, the most advanced networking and sales tools, progressive training, and the backing of a multiple Award-Winning, Global Life Science Staffing organisation and leadership team committed to being #1 in the markets we serve.

 

Responsibilities:

  • Market mapping of key clients and prospects seeking Contract/Project staffing solutions in the Life Science industry
  • Development, Implementation, and Execution of sales philosophies and strategies; leading to new client generation
  • Hitting quarterly new business development targets
  • Developing specific niche focus in one of ProClinical’s core delivery verticals; Scientific, Clinical, Quality, Medical, Regulatory, HEOR, Biometrics, Commercial, Manufacturing, and Validation
  • Developing long-term, trust-based, relationships with ProClinical partners

 

Qualifications/Skills:

  • Staffing industry experience required, life sciences/health care preferred but not essential
  • Track record of breaking into new accounts
  • Strong planning and organizational skills
  • Exceptional Communication skills, written and verbal
  • Positive attitude
  • Ability to multi-task and prioritize
  • High level of personal motivation and accountability

Or, know someone who would be a perfect fit? Let them know!

Philadelphia


19102 Philadelphia Directions

Perks, Benefits and Reward


Benefits

We recognise that everyone has different priorities and lifestyles, and our flexible benefits package reflects this. Benefits range from a matching contribution pension scheme and a healthcare cash plan to flexible holiday options and discounted shopping vouchers. 
• Buy and sell holiday
• Corporate discounts
• Career development
• Cycle2Work scheme
• Discounted shopping vouchers
• Healthcare insurance
• Life assurance
• Matching pension scheme


Career Development

Our business is always changing, and so are you. To ensure you’re fully prepared for these changes and ready to reach your full potential we offer continuous learning and development. We’re passionate about helping our people grow and promote internal progression and mobility. 
• Management and leadership training
• On-boarding
• Personal development
• Role-specific training
• Work-based qualifications


Reward and Recognition

We want to share our successes, recognise excellent performance and promote healthy competition, which is why we offer competitive salaries, bonus schemes linked to performance and a whole host of recognition awards. Work hard and it’s entirely possible you’ll be recognised as an exceptional performer.
• Annual awards
• Exceptional performance awards
• Long service recognition


Wellbeing

More than just a buzzword, we really do care about your wellbeing and encourage you to do the same. Our health and wellbeing coaches run smoking cessation and weight loss campaigns to help our people to achieve a healthier lifestyle. We also have a number of qualified mental health first aiders providing a vital support network, discounted gym memberships, free fruit; and our employee assistance programme is there to help you with life’s little ups and downs.
• Cycle2Work scheme
• Discounted gym membership
• Employee assistance programme
• Flexible working
• Free fruit
• Healthcare cash plans
• Mental health first aiders
• Paid time off for charity work 
• Staff wellbeing initiatives 

Our Culture

 


 

Independent Clinical Services is a global workforce management solutions and services provider for the health and life science sectors. We know that our people are what drive our success. We foster an environment that enables them to be individuals, to be entrepreneurial, and to make tangible contributions towards the growth of our businesses. 

 

We strive to provide our people with the tools and the environment to build a meaningful and successful career with us, from wellbeing and flexibility to expansive client and candidate networks. 

We reward high performance and ensure employees feel part of our growth strategies and successes. Our commitment to employee development through training, personal development plans, professional qualification support and career progression has resulted in excellent retention levels.

 

 

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