Client Services Manager

Summary

ProClinical Consulting is a project-based consulting business that offers our clients industry-leading access to trusted Regulatory Compliance expertise around the globe. Using our unique approach, we design, develop and deliver bespoke, turnkey project solutions to meet business-critical challenges across the life sciences industry.

Operating from within the framework of a premier Life Sciences staffing firm, we can compliantly and reliably deploy sophisticated market expertise across Europe, North America and Asia. In addition, our partners also benefit from complete flexibility over how this expertise is managed and integrated into their business.

After an exciting year of record-breaking growth, PCC is poised to deliver an exceptional 2019 and North America is considered a key target market for the business.

Working directly for PCC’s Global Director, David Dolman, the CSM will ensure we provide a best-in-class client service and utilize sophisticated Business Development techniques and tools to drive the growth of market share within our target client base.

Key Responsibilities:

• Development, Implementation, and Execution of sophisticated sales philosophies and strategies; leading to new client generation
  
• Winning and conducting client meetings and sales presentations
  
• Full Scoping and Costing of new client requirements
  
• Account Management and Process Management of new and existing projects
  
• Hitting quarterly new business development targets
  
• Hitting quarterly repeat business development targets
  
• Developing long-term, trust-based, relationships with ProClinical partners
  
• Degree educated: in Life Sciences or related discipline ideally.
  
• 4-6 years of successful Client-Facing recruitment/sales experience, ideally in the Life Sciences sector.
  
• Proven track-record of strong Commercial Acumen through high-level terms negotiation
  
• Strong planning and organizational skills.
  
• High level of personal motivation and accountability
  
• Exceptional Communication skills, written and verbal
  
• A high potential to grow and develop, with an ability to take on training and direction.

Qualifications/Skills required:

• Degree educated: in Life Sciences or related discipline ideally.
  
• 4-6 years of successful Client-Facing recruitment/sales experience, ideally in the Life Sciences sector.
  
• Proven track-record of strong Commercial Acumen through high-level terms negotiation
  
• Strong planning and organizational skills.
  
• High level of personal motivation and accountability
  
• Exceptional Communication skills, written and verbal
  
• A high potential to grow and develop, with an ability to take on training and direction