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Client Services Manager – Basel

See the world and work in a sector where a CV submit could save a life, we offer tailored career paths, fun incentives, continuous training, a competitive financial package and we're not KPI driven!

We are looking for a Recruitment Consultant or Client Services Manager with 2 years+ experience preferably in Pharmaceuticals and Life Sciences but are open to all other industry experience.

As a Client Services Manager, your role will be to identify and win new permanent and project-based business for ProClinical across Switzerland. You will be equipped with a dedicated internal team of recruiters to support the clients/vacancies you bring in, along with, the most advanced networking and sales tools, attendance at prestigious industry events, progressive training, and the backing of a multiple Award-Winning, Global Life Science Staffing organisation and leadership team committed to being #1 in the markets we serve. This opportunity is perfect for someone who really enjoys the Business Development and relationship building side of their role.

Salary: Basic Negotiable dependent on experience + Uncapped & luxurious incentives including holidays, directors lunch and much more!

Location: 5 minute walk from Bahnhof Basel SBB Station

Languages needed: Fluent German and/or French and Fluent English

Responsibilities:

  • Market mapping of key clients and prospects seeking Permanent and Contract/Project staffing solutions in the Life Science industry
  • Development, Implementation, and Execution of sales philosophies and strategies; leading to new client generation
  • Hitting quarterly new business development targets
  • Developing specific niche focus in one of ProClinical’s core delivery verticals; Scientific, Clinical, Quality, Medical, Regulatory, HEOR, Biometrics, Commercial, Manufacturing, and Validation
  • Developing long-term, trust-based, relationships with ProClinical partners

We Offer You:

  • Quick Career Progression - At least one promotion a year
  • Not overly KPI driven, realistic targets you can achieve as we believe in a positive environment
  • Promote international moves – To name a few: London, San Francisco, Philadelphia, New York, Boston, Singapore, Sydney and more offices to start up within the next 2 years
  • High Earning Potential and Uncapped Commission with a salary increase with each promotion
  • Access to a large international client base
  • Annual incentive trips away to Mexico, Cape Town, Singapore, Vegas, New York, Skiing etc.
  • Multiple Services to offer clients which makes you more appealing when winning business
  • Incentives include trips to the theatre, horse racing, go karting and Michelin star restaurants.
  • Continuous Support and Training with both your mentor and our Learning and Development team
  • Dynamic and Inclusive Culture
  • Company Benefits - Pru Vitality healthcare, Subsidised Virgin Active gym membership, Extended gym lunches, Season ticket travel loan, Contributory pension scheme, Childcare vouchers, Cycle to work scheme
  • Hire into roles/projects that have a moral purpose

Qualifications/Skills:

  • 2+ years progressive experience in Staffing (Life Science preferred)
  • Strong planning and organizational skills
  •  Exceptional Communication skills, written and verbal
  • Positive attitude
  • Ability to multi-task and prioritize
  • High level of personal motivation and accountability

Company:

Established in 2005, ProClinical has grown rapidly year-on-year to be a market leading pharmaceutical and medical device recruitment company with operations across the EU, APAC and North America. Recruiting drug development professionals into life science companies, ProClinical are preferred suppliers to major blue-chip firms such as GSK, Pfizer, Johnson & Johnson and many more. Currently employing over 160 people across the globe. To help our clients achieve their goals, and to meet our mission statement of helping to support ill-health globally through the provision of a skilled workforce, ProClinical has been proudly offering a high-quality, premium recruitment service for over a decade. Our model has proven successful in the global markets we serve in Europe, Asia, and the United States. We have proven abilities in providing expert recruitment, executive search, and contract staffing services to pharmaceutical companies, biotechnology companies, medical device manufacturers and contract research organisations globally.

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Basel


4051 Basel Directions

Perks, Benefits and Reward


Benefits

We recognise that everyone has different priorities and lifestyles, and our flexible benefits package reflects this. Benefits range from a matching contribution pension scheme and a healthcare cash plan to flexible holiday options and discounted shopping vouchers. 
• Buy and sell holiday
• Corporate discounts
• Career development
• Cycle2Work scheme
• Discounted shopping vouchers
• Healthcare insurance
• Life assurance
• Matching pension scheme


Career Development

Our business is always changing, and so are you. To ensure you’re fully prepared for these changes and ready to reach your full potential we offer continuous learning and development. We’re passionate about helping our people grow and promote internal progression and mobility. 
• Management and leadership training
• On-boarding
• Personal development
• Role-specific training
• Work-based qualifications


Reward and Recognition

We want to share our successes, recognise excellent performance and promote healthy competition, which is why we offer competitive salaries, bonus schemes linked to performance and a whole host of recognition awards. Work hard and it’s entirely possible you’ll be recognised as an exceptional performer.
• Annual awards
• Exceptional performance awards
• Long service recognition


Wellbeing

More than just a buzzword, we really do care about your wellbeing and encourage you to do the same. Our health and wellbeing coaches run smoking cessation and weight loss campaigns to help our people to achieve a healthier lifestyle. We also have a number of qualified mental health first aiders providing a vital support network, discounted gym memberships, free fruit; and our employee assistance programme is there to help you with life’s little ups and downs.
• Cycle2Work scheme
• Discounted gym membership
• Employee assistance programme
• Flexible working
• Free fruit
• Healthcare cash plans
• Mental health first aiders
• Paid time off for charity work 
• Staff wellbeing initiatives 

Our Culture

 


 

Independent Clinical Services is a global workforce management solutions and services provider for the health and life science sectors. We know that our people are what drive our success. We foster an environment that enables them to be individuals, to be entrepreneurial, and to make tangible contributions towards the growth of our businesses. 

 

We strive to provide our people with the tools and the environment to build a meaningful and successful career with us, from wellbeing and flexibility to expansive client and candidate networks. 

We reward high performance and ensure employees feel part of our growth strategies and successes. Our commitment to employee development through training, personal development plans, professional qualification support and career progression has resulted in excellent retention levels.

 

 

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